Majesty Ethiopia Tour and Travel

Last Updated: February 2025.

Welcome to Majesty Ethiopia Tour and Travel. These Terms and Conditions govern your use of our website and services. By accessing our website and engaging with our services, you agree to comply with and be bound by these terms. If you do not agree with these terms, please refrain from using our services.

Definitions

  • “Company” refers to Majesty Ethiopia Tour and Travel, located in Addis Ababa, Ethiopia.
  • “Customer” refers to any individual or entity engaging with the services provided by the Company.
  • “Services” refer to the tour and travel packages, bookings, and related services offered by the Company.
  • “Website” refers to the online platform operated by the Company.

Services

Majesty Ethiopia Tour and Travel provides tour and travel services, including but not limited to guided tours, transportation, accommodation arrangements, and travel consultancy within Ethiopia. Specific service details, pricing, and availability are subject to change at the Company’s discretion.

Booking and Payment

  • Customers must provide accurate and complete information during the booking process.
  • A deposit or full payment may be required at the time of booking. Payment terms and refund policies will be specified at the time of booking.
  • The Company reserves the right to cancel or modify bookings due to unforeseen circumstances, with due notification to the customer.

Cancellations and Refunds

  • Cancellations made by the customer may be subject to cancellation fees. The refund policy is as follows:
    • Cancellations made 10 days before departure: 95% refund.
    • Cancellations made within 2 days of departure: No refund.
  • In case of cancellations by the Company due to force majeure events, customers will be offered alternative arrangements or refunds where applicable.

Liability and Disclaimers

  • The Company is not liable for any loss, injury, damage, or delays caused by third-party service providers, weather conditions, political disturbances, or other unforeseen circumstances.
  • Customers are responsible for obtaining necessary travel documents, including passports, visas, and health certifications.
  • The Company recommends customers obtain travel insurance to cover unforeseen events.

User Conduct and Responsibilities

  • Customers are expected to conduct themselves in a respectful and lawful manner while using our services.
  • Any misconduct or violation of local laws during a tour may result in termination of services without a refund.

Privacy Policy

  • The Company collects and processes personal data in accordance with applicable data protection laws.
  • Customer information will not be shared with third parties without consent, except as required by law.

Intellectual Property

  • All content on the Website, including logos, images, text, and multimedia, is the property of Majesty Ethiopia Tour and Travel and may not be used without permission.

Governing Law and Dispute Resolution

  • These Terms and Conditions shall be governed by the laws of Ethiopia.
  • Any disputes arising from these terms shall be resolved amicably; if unresolved, they shall be subject to the jurisdiction of Ethiopian courts.

Amendments

  • The Company reserves the right to update or modify these Terms and Conditions at any time. Changes will be effective upon posting on the Website.

By using our services, you acknowledge that you have read, understood, and agreed to these Terms and Conditions. For any inquiries, please contact us at info@majestyethiopiatours.com.